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Telecom Services
Telecom Services
Digital Growth
Benefits of
Telecom e-Services Portal
How Telecom e-Services Portal Help You?
The Department of Telecommunications (DoT) eService Portal consolidates over 20 existing service portals into a comprehensive, centralized platform, enhancing the efficiency and experience for all stakeholders. This integrated approach allows users to access various services through a single point, simplifying navigation and streamlining processes. Automation within the portal supports efficient lifecycle management of licenses, improving productivity and user experience with a unified, consistent interface. Enhanced data integration ensures accurate and easily accessible information, while real-time dashboards provide valuable insights into operations and performance. The platform also supports effective complaint resolution, seamless stakeholder collaboration, and scalability for future services. Additionally, the consolidated portal optimizes resources for cost efficiency and strengthens compliance and data security through standardized processes.
Centralized Access
Users access various services through a single point, simplifying navigation.
Streamlined Processes
Automation expedites licensee lifecycle management, boosting efficiency.
Enhanced User Experience
A unified interface provides a consistent and user-friendly experience.
Improved Data Management
Better integration ensures accurate and accessible information.
Real-time Monitoring and Reporting
Dashboards offer real-time insights into operations and performance.
Effective Complaint Resolution
Users can easily raise and track complaints for quick resolution.
Enhanced Collaboration
Seamless sharing improves coordination among stakeholders.
Scalability and Flexibility
The platform allows for easy addition of new services.
Centralized Access
Users access various services through a single point, simplifying navigation.
Streamlined Processes
Automation expedites licensee lifecycle management, boosting efficiency.
Enhanced User Experience
A unified interface provides a consistent and user-friendly experience.
Improved Data Management
Better integration ensures accurate and accessible information.
Real-time Monitoring and Reporting
Dashboards offer real-time insights into operations and performance.
Effective Complaint Resolution
Users can easily raise and track complaints for quick resolution.
Enhanced Collaboration
Seamless sharing improves coordination among stakeholders.
Scalability and Flexibility
The platform allows for easy addition of new services.
Centralized Access
Users access various services through a single point, simplifying navigation.
Streamlined Processes
Automation expedites licensee lifecycle management, boosting efficiency.
Enhanced User Experience
A unified interface provides a consistent and user-friendly experience.
Improved Data Management
Better integration ensures accurate and accessible information.
Real-time Monitoring and Reporting
Dashboards offer real-time insights into operations and performance.
Effective Complaint Resolution
Users can easily raise and track complaints for quick resolution.
Enhanced Collaboration
Seamless sharing improves coordination among stakeholders.
Scalability and Flexibility
The platform allows for easy addition of new services.
Get Updates, Circulars, Notifications and Presentations
Get key highlights of statistics
| 2025-26 | 14,23,38,22,417 |
| 2024-25 | 2,51,51,10,54,424 |
| 2023-24 | 3,64,13,21,98,159 |
| 2022-23 | 2,02,92,55,53,701 |
| 2021-22 | 1,65,18,26,56,307 |
| 2025-26 | 1,32,02,57,267 |
| 2024-25 | 42,15,04,09,101 |
| 2023-24 | 1,22,59,80,41,116 |
| 2022-23 | 52,48,12,60,284 |
| 2021-22 | 74,66,89,73,582 |
Frequently Asked Questions
Access helpful information that addresses your questions about our telecom offerings
The Unified Telecom eServices Portal is a single digital platform that consolidates multiple telecom-related services, such as license issuance, fee payments, right of way permissions, equipment testing, and more, into one seamless interface for applicants and department users.
The portal integrates services from multiple existing platforms, including the following:
Single Sign-On (SSO) through Jan Parichay allows users to access all integrated services with a single set of login credentials, eliminating the need for multiple accounts and improving ease of use.
The portal is designed for telecom service providers, infrastructure providers, equipment manufacturers, internet service providers (ISPs), government agencies, and other telecom stakeholders. Citizen can also avail various services through the links provided on portal, no user registration is needed.
Users can register on Jan Parichay by visiting the portal’s homepage and selecting the "New User Registration" option, following the guided steps to complete the process. Once Signed up, user can login on Telecom eServices Portal and can apply for any license, right of way permission etc. However, user would be required once to create a detailed profile as per the needs of the applied service.
Yes, data from integrated portals will be migrated gradually, ensuring continuity of services. Users will be able to access their previous applications, approvals, and transactions. Till the existing portals are fully migrated, users will be taken to the respective portals to avail the services.
Applicants can navigate to the navigation menu Apply/View Status option and select License/Authorization/Approvals Issuance section or Right of Way permission section, fill out the required details, upload necessary documents, and submit the application online.
The portal provides real-time dashboards and reports related to application processing, payments, approvals, pending cases, and other telecom regulatory metrics.
