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Telecom e-Services
Beta
DOT Mitra

The Unified Telecom eServices Portal is a single digital platform that consolidates multiple telecom-related services, such as license issuance, fee payments, right of way permissions, equipment testing, and more, into one seamless interface for applicants and department users.

The portal integrates services from multiple existing platforms, including the following:

Single Sign-On (SSO) through Jan Parichay allows users to access all integrated services with a single set of login credentials, eliminating the need for multiple accounts and improving ease of use.

The portal is designed for telecom service providers, infrastructure providers, equipment manufacturers, internet service providers (ISPs), government agencies, and other telecom stakeholders. Citizen can also avail various services through the links provided on portal, no user registration is needed.

Users can register on Jan Parichay by visiting the portal’s homepage and selecting the "New User Registration" option, following the guided steps to complete the process. Once Signed up, user can login on Telecom eServices Portal and  can apply for any license, right of way permission etc. However, user would be required once to create a detailed profile as per the needs of the applied service.   

Yes, data from integrated portals will be migrated gradually, ensuring continuity of services. Users will be able to access their previous applications, approvals, and transactions. Till the existing portals are fully migrated, users will be taken to the respective portals to avail the services. 

Applicants can navigate to the navigation menu Apply/View Status option and select License/Authorization/Approvals Issuance section or Right of Way permission section, fill out the required details, upload necessary documents, and submit the application online.

The portal provides real-time dashboards and reports related to application processing, payments, approvals, pending cases, and other telecom regulatory metrics.

Users can log in and check the Apply/View Status section, which provides real-time updates on approvals, payments, rejections, or pending actions.

Yes, the portal includes an online grievance redressal system where users can submit queries, track their resolution status, and receive responses from the concerned department.

Users will receive updates via SMS, Email, and In-Portal Notifications about application progress, approvals, payment dues, and other important alerts.

Yes, multiple authorized users from the same company can have separate logins with specific access permissions.

The portal complies with government cybersecurity standards and features encrypted logins, role-based access, and regular security audits to protect sensitive data.

By integrating multiple services into a single platform, the portal reduces redundancy, enhances data accessibility, streamlines workflows, and speeds up application processing.

All important documents, including regulatory guidelines, circulars, and user manuals, are available in the Resources section of the portal.